Shipping Policy

Last updated: 30.10.2025

Thank you for shopping with Sherrys
This Shipping Policy outlines the terms and conditions regarding the shipment of your orders placed through https://sherrys.store/

1. Order Processing

• All orders are processed within 3 business days (excluding weekends and holidays) after receiving your order confirmation email.

• You will receive another notification when your order has shipped.

• Please note that delays can occur due to high order volumes or postal service problems outside our control.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery estimates are provided by our carriers and are not guaranteed.

3. Domestic Shipping

We ship to all addresses within Srilanka (except P.O. Boxes, if applicable).
Orders to rural or remote areas may experience longer delivery times.

4. International Shipping

We offer international shipping to most countries.

• Customs duties, taxes, and import fees are not included in the product price or shipping cost.

• These charges are the responsibility of the customer and vary by country.
  Please check with your local customs office for more details before placing your order.

5. Order Tracking

Once your order has shipped, you will receive a tracking number via email.
Tracking information may take up to 24–48 hours to become available after dispatch.

6. Lost, Stolen, or Damaged Packages

We are not responsible for packages lost, stolen, or damaged during shipping.
If you received your order damaged, please contact us immediately at sherrys@email.com with your order number and photos of the item and packaging.
We will assist you in filing a claim with the carrier.

7. Incorrect Shipping Information

Please ensure your shipping address is correct before placing your order.
We are not responsible for orders shipped to incorrectly entered addresses.
If you notice an error, contact us at sherrys@email.com as soon as possible — we will do our best to update the address before the order is shipped.

8. Contact Us

If you have any questions about our Shipping Policy, please contact us:

📧 Email: sherrys@email.com
📍 Address: 
📞 Phone: 0770608247